“Pleasure in the job puts perfection in the work.”– Aristotle
Job Satisfaction may be defined as the feeling of satisfaction or attitude that an employee has about the job that he or she is performing. It is not a self- satisfaction, happiness but the satisfaction on the job. Job Satisfaction relates to the total relationship between an individual and the employer for which he is paid. There is direct relationship between employee’s job performance and the satisfaction that he or she derives from doing the job. Many research studies have clearly shown that employees who are satisfied have a better attitude towards their jobs and his productivity is significantly higher than less satisfied employees. Hence, it is important that the employees feel a sense of satisfaction with their job or else it might lead to frustration, anger and in some cases depression. Job Satisfaction is also an achievement indicator in career development task. When an employee is satisfied, he or she cares more about the quality of work, they become more commited and loyal towards the work and the organisation, the employee retention rate increases and the employees become more productive which helps in achieving goals of the organisation. A satisfied employee generally have a positive attitude towards his job and company. He or she is proactive, they have a higher level of motivation and they tend to take initiative, they are willing to take more responsibility and establishes better relationship with their colleagues, fellow employees, superiors and subordinates. A satisfied employee shows a positive energy all the time. As we know satisfied employees will stay with the organisation or company for a long-period of time and so for this the organisation must concentrate on removing dissatisfied employees from the workplace inorder to reduce negative energy. Empower the satisfied employees so that they helps in achieving both their own needs and those of the organisation. Job Satisfaction is an attitude that employees have regarding their work and the organisation and it is based on numerous factors which includes both intrinsic and extrinsic to the individual. Job Satisfaction also plays an important role in maintaining and retaining the appropriate employees within the organisation as the company has already invested a lot of money on them. It is a complex and multifaceted concept as a wide range of factors affects the level of job satisfaction. They are individual, social, cultural, organisational and environmental factors. Job Satisfaction is usually linked with motivation as it motivates them to work hard and give their best. Job Satisfaction can be measured in cognitive (evaluative), effective (or emotional) and behavioral components. Job Satisfaction helps in knowing whether employee is satisfied and it is one key metric that can help in determine the overall health of an organisation, that is why many organisations employ regular surveys to measure employee satisfaction and track satisfaction trends over time. A high satisfaction level indicates that employees are happy with how their employers treat them. Job Satisfaction plays a crucial role both for the company and for the employees for many reasons including the following:-
- Increases Productivity – Job Satisfaction is highly correlated to productivity. If a person is satisfied with his job he will be more productive. A happy and satisfied employees generally work smarter and harder to achieve company goals.
- Protects Physical Well-Being- Job Satisfaction is directly proportional to physical health and well-being of the employees. An employee who is healthy will adjust himself well in the organisation and to the work and hence tends to contribute more towards the organisation.
- Decreases Employee Turnover and Absenteeism- A company where there is high employee turnover shows that the organisation provides less satisfaction to its employees and this is the major disorders of company. A high job satisfaction level significantly reduces voluntary separation of employees and thus company is able to retain its talented employees. A higher satisfaction level also has a positive effect on the attendance of the employees. It helps in reducing the rate of absenteeism in the organisation.
So lastly, job satisfaction is really very important for the prestige and goodwill of the organisation.